Frequently Asked Questions

For SMEs | For Investors

  • Payment

  • What are the costs for the service provided by Advanon?

    The cost of the service consists of two components.
    1) The first part is made up of the Advanon fee, which is approximately 1% of the total invoice amount.
    2) The second component is the financing fee that the investor gets for financing your invoices. For this purpose, a recommended rate is created using the calculated creditworthiness for your business plus the Advanon fee. However, you can decide whether you want to use the recommended fee or not.

  • How do I get access to the cash from the investor who pre-financed my invoice?

    If an investor chooses to pre-finance your invoice, the cash will be transferred through an account controlled by Advanon. Hence, the investors will never have access to your bank account details. By transferring the cash through our account we can control the money transactions and proactively act in case there are any delays in the payments.

  • When and how do I repay the investor?

    Once your customer has paid your invoice, you are to transfer the pre-financed amount plus the financing fees back to the account controlled by Advanon. We will send you our account details over email when it is time to repay the financing. Also, you can always access our account details over the platform.

  • In which currencies are the transactions allowed to be carried out?

    Invoices are financed in Swiss francs (CHF) over the platform. In case your invoice is of a different currency, the currency risk remains with your company and the amounts are to be repaid in CHF.

  • Invoice splitting

  • What are the benefits of splitting invoices for me as a company?

    By allowing multiple investors to finance one of your invoices we increase the speed and certainty that your invoice will get financed.

  • How does the splitting of invoices work?

    You upload an invoice as usual. Investors then finance parts of your invoice. Once the financing is done, you will receive one payment as usual. When it is time for you to repay the financing, you transfer one payment as usual.

  • How much can an invoice be financed with?

    Previously, invoices were financed by either 0% or 90% of the invoice amount. With the new function, invoices can be financed between 50-90%. As soon as 50% of your invoice has been funded, you can be certain that you will receive financing. With more investors being able to fund one single invoice, the certainty that it will be financed by 90% will increase.

  • Why is the maximum number of investors limited to 20?

    By Swiss law, a company is required to have a banking license in case it has more than 20 creditors. Thus, we limit the number of investors per seller by 20. The limit happens in the background so you do not have to worry about it.

  • Can I track what percentage my invoice is financed with?

    Yes, you will be able to follow how much funding has been covered in real time on the platform.

  • Privacy

  • Is my data safe with Advanon?

    Privacy is an important issue for us. Advanon assumes responsibility, that your data is optimally protected. The sensitization of employees, regular training and an appropriate internal organization are elements which ensure compliance with data protection.

  • Who has access to my information?

    In general, only you have access to your data. Other companies seeking financing cannot see your data. The investors only see the relevant invoices and the calculated creditworthiness of your business, which is crucial to the proposed rate.

  • Why do I need to verify my identity?

    To protect the integrity of the platform, in addition to the registration, an identity check takes place. All participants have to provide a copy of a valid ID or a valid passport, which has to be sent to [email protected] or uploaded to the platform.

  • Will my customers know that I’m using Advanon?

    On the Advanon platform you can choose whether or not you would like to inform your customer about the financing. After uploading an invoice you will be asked how you would like the verification process to look. You will be able to choose from one of the following three options:

    • Verification by providing documentation (full anonymity)
    • Verification over phone (our trained staff discretely verifies the validity of the invoice but does not disclose the financing set up)
    • Verification per mail (Similar to the verification by phone but generally more convenient for your customer)

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Let us know if you have any further questions

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